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I use a personal car. I mistakenly used the total mileage off my mileage meter instead of business miles only and so I cam receiving the incorrect mileage rate when making a claim. I have followed the instructions on line but unable to change the original figure I entered.
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@amanda_outram did you submit the expense report? I'm looking at your current reports and I do not see any mileage expense on any report.
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No because it is giving me 25p per mile, it should be 45p per mile but because my accumulated miles on the car is incorrect. I incorrectly put the current mileage on my car and so now it thinks I have done 40,000+ miles this year but it's more like 1000. Hope that makes sense!
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Can you please advise how to re-set the accumulated mileage, if entered incorrectly? I did not see any solution to the problem posed. I have the same problem, the expense has not been submitted, just noticed that incorrect entry on the point of add it and I cannot amend it now.
Can you please advise how to override the accumulated mileage?
Thank you