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Occasional Member - Level 1

I cannot log in my concur account

It shows "You are currently not set up to use any Concur products. Contact your Concur Administrator for assistance." for one month and a half. I still cannot sign in my account.

Community Manager
Community Manager

@JasmineLiu So, I think you can log into your account, it is when you are logged in that you receive this message, correct? 


Try logging in again. From the home screen, go to Help in the upper right hand corner. There should be a Contact Support option there. Click this option to go to our Support Portal where you can submit the issue. They will need your SAP Concur username/login ID. 


Give that a try. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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