I can't make Missing Receipt Declaration

[slaweks]

On the list of expenses I can mark one that requires the declaration, then I click Manage Receipts->Missing Receipt Declaration, but I cannot proceed as the Accept&Create button is greyed.

What should I do?

[KevinD]

@slaweks it looks like you figured out the issue, correct?

[boaga1]

my accept and create button is grey when trying to do a missing receipt declaration can you help

[KevinD]

@boaga1 could you please take a screenshot of your expense report and the expense you are trying to use the MRD with and also a screenshot of the grayed out button, please? 

[KathrinMai]

@KevinD , I have the same issue. 

Report ID: 6DC49709BF174B1CB879

[KevinD]

@KathrinMai I'm asking this question internally to see what causes this. I'll let you know what I find out. 

[KevinD]

@KathrinMai okay, so I learned there might be a bit of delay between saving the expense and caching the entries that require receipts and the loading of the expenses that can have the MRD attached. Refresh your screen and try again. It worked for me. 🙂

[KathrinMai]

That worked like a charm. Thank you so much! I appreciate the super quick support.

[boaga1]

how did you fixthis as i have same issue

[wesrunions]

Also having a similar issue, it won't let me even see the option to submit the decleration....help please