I can not submit my expense

DENISHKUMAR1 · ‎Jun 16, 2022

It shows the message that Please deactivate the banking detail because you are already in the business group that not required banking detail. So when i go to the banking detail there is no option for deactivate the banking detail.

KevinD · ‎Jun 16, 2022

@DENISHKUMAR1 on the Banking Information screen there is a field labeled Active. Change this from Yes to No, then click Save.

For further help, your company has specifically requested that you use the internal help desk ticketing option. The link can be found by logging into SAP Concur and looking in the Company Notes section on the home screen.

I've spoken with a Director at your company and he told me all JCI employees should be utilizing the internal help desk.

Thank you,
Kevin
SAP Concur Community Manager
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