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I accidentally booked a flight & hotel outside corporate guidelines. I've now canceled those expenses and refunds appear on my account. How can I can quickly show that one positive charge is offset by the negative charge and thus avoid categorization, receipts etc?
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@johnbendig you need to add both the positive and negative transactions to your report. They will zero out. However, you may still need to provide some sort of documentation for the original charge. The system doesn't view these charges any differently than other charges, so you have to treat them like any other expense.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@johnbendig you need to add both the positive and negative transactions to your report. They will zero out. However, you may still need to provide some sort of documentation for the original charge. The system doesn't view these charges any differently than other charges, so you have to treat them like any other expense.