How to delete a receipt from an expense?

[gbpriorg]

How do I remove a receipt from an expense please? I have followed all the help topics but I do not have a detach option anywhere.

[Vijarchana]

Hi,

You can click on the receipt and click on the delete/detach option.

I hope that helps you

[gbpriorg]

Thanks for feedback, but I do not have a detach/delete option anywhere.

[DeanR · Accepted solution]

The expense first needs to be moved from a report into Available Expenses before you get the detach option.  It also depends on the Source for the expense e.g. if the Source is ExpenseIt then I think you only have the option to delete the Expense; you can't detach the receipt as it's intrinsically linked to the expense information.

Also, if expense items have been combined then you need to separate them first before detaching receipts. 

[DeanR]

@gbpriorg 

Just to add that the behaviour/options for managing receipts in the new UI depends on a number of factors:

- the Source of the expense

- whether it is on a report or in Available Expenses

- whether multiple expense items have been combined into one e.g. Mobile entry combined with a credit card transaction

If you can add screenshots to your question (redacting any sensitive information) it will be much easier for other Community users to assist.

[gbpriorg]

Thank you Dean R, now sorted. I had to remove from the original expense then separate and delete the mobile expense, then re-add to the SAP expense and added a new receipt......Bit long winded but got there 👍