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How do I remove a receipt from an expense please? I have followed all the help topics but I do not have a detach option anywhere.
Solved! Go to Solution.
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The expense first needs to be moved from a report into Available Expenses before you get the detach option. It also depends on the Source for the expense e.g. if the Source is ExpenseIt then I think you only have the option to delete the Expense; you can't detach the receipt as it's intrinsically linked to the expense information.
Also, if expense items have been combined then you need to separate them first before detaching receipts.
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Hi,
You can click on the receipt and click on the delete/detach option.
I hope that helps you
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Thanks for feedback, but I do not have a detach/delete option anywhere.
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The expense first needs to be moved from a report into Available Expenses before you get the detach option. It also depends on the Source for the expense e.g. if the Source is ExpenseIt then I think you only have the option to delete the Expense; you can't detach the receipt as it's intrinsically linked to the expense information.
Also, if expense items have been combined then you need to separate them first before detaching receipts.
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Just to add that the behaviour/options for managing receipts in the new UI depends on a number of factors:
- the Source of the expense
- whether it is on a report or in Available Expenses
- whether multiple expense items have been combined into one e.g. Mobile entry combined with a credit card transaction
If you can add screenshots to your question (redacting any sensitive information) it will be much easier for other Community users to assist.
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Thank you Dean R, now sorted. I had to remove from the original expense then separate and delete the mobile expense, then re-add to the SAP expense and added a new receipt......Bit long winded but got there 👍