My hotel cost seperate to two expenses . How can i merge them together ? did not see any merge menu when i choose these two.
it is not possible to merge transactions in Concur. It is quite common in China that they charge the credit card up to a limit (e.g. 6000 CYN) and add another charge for the difference. I know it is annoying for the one that need to do the expenses and a bit more challenging to do it.
I can advise that if I were you I would, if the total hotel bill was 6'360.12 CYN would do the following:
1 - Transactions 360.12 CYN put under expense type Miscellaneous OR Others OR something where you will need to add an additional comment of explanation (e.g. balancing hotel bill, see additional transactions)
2- Itemize the full hotel bill for the total amount of 6360.12 CYN adding an additional transaction negative for -360.12 CYN, choosing the same expense type as point n.1 and date of that transaction, which will balance with the itemization and with the other transaction.
This is the way I was suggesting to do to my users which worked pretty well as clear by an accounting and expense point of view.
@chenjiaqiu when an expense comes from a credit card, they cannot be combined. They have to be submitted as separate expenses/charges.