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bbtisher
Occasional Member - Level 1

How can I delete a receipt attached to an AmEx transaction?

One of our employees accidently attached the wrong receipt to an AmEx transaction, and now we cannot remove the incorrect receipt from the transaction. We can append it and put the correct receipt in as well. Would love to know if there is a way to get rid of the incorrect receipt or if we are suck with it.

 

Thanks!

2 REPLIES 2
NTS
Super User
Super User

Hello @bbtisher 

 

have you tried to separate them?

 

NTS_0-1655284328651.png

 

Move the expense to Available Expenses, left click and separate.

 

Hope it helps.

KevinD
Community Manager
Community Manager

@bbtisher could you please provide some screenshots? If you could show me the expense report with all transactions, that would be great. Then if you open the entry and screenshot that for me, it could help me help you.


Thank you,
Kevin
SAP Concur Community Manager
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