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Charleyv57
Occasional Member - Level 1

Hotel expense.

Hello,

 

I have hotel expense that is waiting on the transaction to import beforeit can be submitted.

Is ther anything I can do to override this other than putting in a comment?

1 REPLY 1
KevinD
Community Manager
Community Manager

@Charleyv57 a couple things to consider:

1. Have you looked at your past reports to see if the hotel expense company card charge has already been submitted. This is the most common occurrence that people come across. 

2. When did you pay for the hotel? Company card charges take at least three business days to upload into the system, so maybe it hasn't come in yet.

 

These pending items are not required to be submitted, so if the card charge has already been submitted, you can just delete this item. If the card charge hasn't come in, then give it another day or so to see if it will match to this pending item.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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