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Occasional Member - Level 1

Hotel Itemizations

Hello Team, I have put in all of my itemization for a hotel expense. I did a pre-pay to get a cheaper rate and save my company some money. The final bill was $21.00 cheaper than the pre-pay amount that was charges to my corporate card. How do I fix this on my concur expense report before I submit it? 

Community Manager
Community Manager

@picacio the first thing we need to know is if you were refunded the $21 back to your card and if so, do you see that refund in your Available Expenses? You should see the refund reflected as a negative amount card charge in your Available Expenses.


I'll await your reply.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

No sir, I checked both my available expenses and the JP Morgan website that my card is on and there is not a -$21. They took $7 off each night of  the room (I stayed 3 nights) so that makes sense but, my receipt shows a lesser amount.