Hotel Itemization Still Not resolved.

ChuckyTaylor · ‎Oct 11, 2022

Hello,

The itemization for hotel is still not working. There is a work around, but employees continue to ask when the hotel wizard issue will be resolved.

jyotesh519 · ‎Oct 12, 2022

Hi @ChuckyTaylor : Please create a support case to Concur for further status and ETA by when we can expect the issue to be resolved. The update which i got was that the development team is working for a Fix for this issue. Mostly it should be fixed in the next release of Concur.

ChuckyTaylor · ‎Oct 12, 2022

Hello - Thanks for the reply. We do have a ticket opened, and I saw another post here that said the issue was resolved, and close so other replies could not be made. We are still facing this issue.

bruno_bajec · ‎Oct 12, 2022

Can someone help me with identifying the "work around"?
I know, or I've heard there's an option of adding it item by item, but for not even that is working.
If anyone can help me please reach out to via Teams - Bruno Bajec
Thanks, team

KevinD · ‎Oct 17, 2022

@bruno_bajec the Single Itemization option should work. I've tried it myself on someone's account and it has worked for others.

Thank you,
Kevin
SAP Concur Community Manager
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Gravesk · ‎Oct 12, 2022

Whats the work around?

ChuckyTaylor · ‎Oct 12, 2022

The work around is to use the Single Itemization and add each night separately.