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MonaMarzouk
New Member - Level 1

HI I have an error red flag message that doesn't clear from my expense report

HI I have an error red flag message that doesn't clear from my expense report, although I followed the recommended steps of moving all aged transactions into a separate report, it still shows the error.

the only difference I have is that one of the aged transactions was refunded with negative value but on a recent date , that why I had to add it to the report to reflect the correct value after deducting the ticket that was refunded .

Yet this item has a recent date in the Aged transaction report . pls advise what needed to be done here to over come this issue and be able to submit all the pending reports that im not allowed to submit due to the aged trasnactions 

 

Thanks

2 REPLIES 2
omo777
Occasional Member - Level 1

Can you share the error message?

MonaMarzouk
New Member - Level 1

You have unsubmitted company card transactions that exceed the age limit allowed by your company policy. All aged card transactions must be submitted together on one Expense Report before this Report can be submitted. Any unsubmitted Expense Reports with aged card transactions will be listed here.