Gift for employee

[ev]

Hi

I purchased a gift card for an employee. My claim was denied because I needed to chose "Third Party Gifts - Non-Monetary" according to the SAP Concur technician. Now, I can't send the adjusted claim because of the following error: "Third party gifts can only be a card expense. Please remove the expense."

What do I need to do now to be able to send the claim? I have asked SAP Concur for more details, but they are not responding.

Thankds in advance.

[KevinD]

@ev it sounds like you made this purchase on a personal card, is that correct? From the sounds of the message that Third party gifts can only be a card expense, you are supposed to use a company credit card for these types of purchases. This is a policy your company has implemented, so we won't be able to advise you on how to handle this. 

I suggest speaking with your direct manager to see if they can tell you what your course of action should be.