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New Member - Level 1

Gift for employee



I purchased a gift card for an employee. My claim was denied because I needed to chose "Third Party Gifts - Non-Monetary" according to the SAP Concur technician. Now, I can't send the adjusted claim because of the following error: "Third party gifts can only be a card expense. Please remove the expense."

What do I need to do now to be able to send the claim? I have asked SAP Concur for more details, but they are not responding.


Thankds in advance.

Community Manager
Community Manager

@ev it sounds like you made this purchase on a personal card, is that correct? From the sounds of the message that Third party gifts can only be a card expense, you are supposed to use a company credit card for these types of purchases. This is a policy your company has implemented, so we won't be able to advise you on how to handle this. 


I suggest speaking with your direct manager to see if they can tell you what your course of action should be. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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