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anandk3
Occasional Member - Level 1

Getting alert, missing banking data

Already updated bank details to http://wwwin-cfnprd.cisco.com

But still getting alerts for bank detail updation.

 

Its more than 48 hour

3 REPLIES 3
KevinD
Community Manager
Community Manager

@anandk3 hello there. Because you entered your bank info into a third party site provided by your company, we will not be able to assist. Here are your options:

1. Wait a little longer. It is very likely that the time for your information to go into the system where you entered it, flow over to SAP Concur and be updated in the SAP Concur system, takes longer than 48 hours. I've actually seen someone else from your company post the same issue.

2. Contact your Payroll department and ask them what the turn around time should be for your bank info to be confirmed in the SAP Concur system. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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anandk3
Occasional Member - Level 1

Thanks KevinD.

 

I got reply and it resolved now.

 

Thanks

korkmazs
Occasional Member - Level 1

hello everyone,

I can't get to the bank data page, where do I have to go to enter the bank data?
I follow every step, but I can't find the following

 

greetings

semih