Showing results for 
Search instead for 
Did you mean: 
Occasional Member - Level 1

Getting Exception Message that i cannot clear

Good afternoon,


Trying to expense Airfare from 9/18/21, and am getting the following exception:

"the preferred payment method for this expense type is your.... Travel card. Air, rental car and hotel reservations made through concur travel should be charged to a company card" (it was).  "If you used your company card to book travel, please wait for the orange travel card charge to appear before applying these expenses to a report".


the card was charged on 9/1 and the travel occurred on 9/18- how can i clear this type of exeption?

Community Manager
Community Manager

@dbratt51284 I went into your profile but I didn't see any such message on your statement report. Is the issue resolved?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Occasional Member - Level 1

Hi Kevin! It was for someone I am Assisting. RK. Please email me if possible.