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I noticed it taking up to a week for corporate card (American Express/AMEX company card) transactions to show up in Concur Expense as an "Available Expense".
The transactions are already fully booked on the Amex portal (not just "noted" transactions) and Amex pushed a notification to my mobile that the transaction is booked. This is just an expectation of users today - whether you are using PayPal, ApplePay, Amex, Visa, Mastercard - instant notification.
This truly breaks my expense-on-the-go methodolgy to stay up-to-date on expenses, because I have 2 choices:
So, does anyone know
Any insight from the community or (better yet) Concur Expense PM/support teams is appreciated. To help keep an overview of input, I numbered the questions above for easy reference.
Thank you.
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@gvonsper I'll take a stab at your questions. My responses are in red.
So, does anyone know
I hope this provides some insight for you.
P.S. If you wouldn't mind providing your company's name to me in a private message, there is one thing I would like to look at.
Kevin