Flight credited but still showing as expense

[lorengale]

I recently had to cancel a flight due to a different departure city.  I see the credited portion of the flight as an "unused ticket" in my Concur account, but the charge for $143 is still sitting in my expenses. Charge was one month ago and still no credit has appeared.

[KevinD]

@lorengale is the $143 charge a credit card item or an itinerary item. They are not the same thing. Itinerary items do not need to be submitted. If it is indeed a card charge, then that must be put on a report and submitted.

Was the total amount of the flight (pre-cancel) $143? Did you rebook the flight on the same airline?