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Occasional Member - Level 1

Expesne approved but payment not received

Dear Team,


Please note that my expense was approved but I  have still not received the payment.


the report was extracted for payment two days ago but I have still not received the payment.


Kindly help me to get my payment.



Paul Suman

Community Manager
Community Manager

@pgm3 hello there. Extracted for Payment means Processor gave final approval. Once this happens, the report goes into what we call a batch. Payments for expense reports in the current batch won't start to process until the batch closes. So, if the powers that be at your company haven't closed the batch yet, it could be several more days for you to receive your payment. It usually takes 3-5 days after a batch closes for payments to send. You should receive a notification when payment is scheduled to be made. 


For future reference, even if your report was extracted today and the batch closed today, two days is not usually long enough for payments to be made. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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