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PaulTig
Occasional Member - Level 1

Expenses with lost receipt

 
3 REPLIES 3
PaulTig
Occasional Member - Level 1

I am really struggling with this system, it is not user friendly at all!!!

Anyway, I have submitted a claim for expenses and thought I was doing it right when I didn't have a receipt for a claim, it was for the tube in London and a day ticket could have cost me up to £15, so instead I put the journey on my Mastercard and it cost £2.80. I submitted a claim but ticked receipt and attached a screenshot of my Mastercard transaction, alas that was wrong and it came back advising to claim with no receipt. When you clisk no receipt is advises to add a comment which I have included but then when you go to submit claim the system is advising that I either add a receipt or add a comment, which I have done so can someone please advise how I submit it?

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KevinD
Community Manager
Community Manager

@PaulTig did you get this resolved?

 

Sometimes the red alerts aren't cleared unless you try to submit. That may be the case here. 🙂


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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PaulTig
Occasional Member - Level 1

Yes it did but I had to go through the helpdesk