cancel
Showing results for 
Search instead for 
Did you mean: 
PaulTig
Occasional Member - Level 1

Expenses with lost receipt

 
3 REPLIES 3
PaulTig
Occasional Member - Level 1

I am really struggling with this system, it is not user friendly at all!!!

Anyway, I have submitted a claim for expenses and thought I was doing it right when I didn't have a receipt for a claim, it was for the tube in London and a day ticket could have cost me up to £15, so instead I put the journey on my Mastercard and it cost £2.80. I submitted a claim but ticked receipt and attached a screenshot of my Mastercard transaction, alas that was wrong and it came back advising to claim with no receipt. When you clisk no receipt is advises to add a comment which I have included but then when you go to submit claim the system is advising that I either add a receipt or add a comment, which I have done so can someone please advise how I submit it?

PaulTig_1-1683619097871.png

 

 

PaulTig_0-1683619059247.png

 

KevinD
Community Manager
Community Manager

@PaulTig did you get this resolved?

 

Sometimes the red alerts aren't cleared unless you try to submit. That may be the case here. 🙂


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
PaulTig
Occasional Member - Level 1

Yes it did but I had to go through the helpdesk