Solved: Expenses Pending Concur Audit- 20 days

Hanna · ‎Sep 27, 2022

Same issues with others that having trouble to find contact for Concur audit.

It's taking 20 days without any progress, can admin of Concur help to check?

I think it would make more sense to have deadline of each audit service for each claim as it's getting unsettling for the quietness.

KevinD · ‎Sep 28, 2022

@Hanna your expense processors can push your report past the audit step. If you go back to one of your previously reimbursed expense reports, you can click Report Details and look at the Audit Trail. It should show who the last person to approve your report was. The details will say Status changed from Approved & In Accounting Review to Approved. The details should show the processor's name. That would be the person to contact.

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

KevinD · ‎Sep 28, 2022

@Hanna your expense processors can push your report past the audit step. If you go back to one of your previously reimbursed expense reports, you can click Report Details and look at the Audit Trail. It should show who the last person to approve your report was. The details will say Status changed from Approved & In Accounting Review to Approved. The details should show the processor's name. That would be the person to contact.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.