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Occasional Member - Level 3

ExpenseIt receipts matching to wrong charges

Our company is brand new to ExpenseIt and I'm having trouble locating specific information.  I have a user who used ExpenseIt to create a receipt, but it's matching up with the wrong credit card charge.  I don't have any charges of my own to play around with to see this in action for myself, and I am responsible for providing technical support on this feature for our company.  Is there some sort of confirmation for the matching process that the user should be seeing?  I can't believe that a Hilton charge would match up with an UberEats charge of a slightly different amount without some sort of acknowledgement requested.  Where can I find more details than a brief video of the product in action?  Thank you!!

Community Manager
Community Manager

@kallen51465 below are links to our training resources. I hope these help.


End-user resources:


Administrator resources:

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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