Our company is brand new to ExpenseIt and I'm having trouble locating specific information. I have a user who used ExpenseIt to create a receipt, but it's matching up with the wrong credit card charge. I don't have any charges of my own to play around with to see this in action for myself, and I am responsible for providing technical support on this feature for our company. Is there some sort of confirmation for the matching process that the user should be seeing? I can't believe that a Hilton charge would match up with an UberEats charge of a slightly different amount without some sort of acknowledgement requested. Where can I find more details than a brief video of the product in action? Thank you!!
@kallen51465 below are links to our training resources. I hope these help.
End-user resources: https://www.concurtraining.com/toolkit/en/expense/expenseit/end-user
Administrator resources: https://www.concurtraining.com/toolkit/en/expense/expenseit/administrator