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New Member - Level 1

ExpenseIT concur mobile app does not process receipts. stuck at uploading....

Using ExpenseIT on any receipt on the IOS mobile app - leaves it in a stuck state - uploading images...


this is rendering the ExpenseIT function useless and I am having to delete the stuck receipts and resend the receipts via email. try again - to no avail.


I have deleted the app and resinstalled it - still no luck.


please provide assitance.


I am using version on iOS.

Occasional Member - Level 1

I am also having this problem, unclear if Concur recognizes there's an issue?

Occasional Member - Level 2

For sure they will recognize it. Please raise a ticket at Concur site. Or ask your Admin to do this. I did. It worked (for some of my users).