Expense system keeps changing the amount of my expenditure

[david_heath]

I have an accommodation receipt for $1890 on my personal card but whenever I create an expense item, it has the amount field marked as uneditable and when I save the item, it sets the amount to $360.

I've tried multiple times.

[KevinD]

@david_heath remove it from your report and add the item that you have in your Available Expenses that has the correct amount. See screenshot. To see the item with the correct amount, after opening your expense claim, click Import Expenses. You'll see the item sitting there.

[david_heath]

Thanks. However, I did that multiple times and every time I added the number of nights, it changed the amount.

Since writing this query, my company's accounting team was able to create a new report with the correct amount.