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junhwanp
Occasional Member - Level 1

Expense status remains "sent for payment"

 
Hi, my expenses have been approved, and status shows "sent for payment". This usually gets deposited within a day or two, but not for this time. May I know whom I can contact to follow it up? Thank you. 
 
junhwanp_0-1708312920164.png

 

1 Solution
Solution
junhwanp
Occasional Member - Level 1

It has been confirmed that it has been delayed due to internal problems in the company. Thank you

View solution in original post

4 REPLIES 4
KevinD
Community Manager
Community Manager

@junhwanp I looked at the Audit Trail of the report and it shows that the report successfully posted to your company's financial system.


Thank you,
Kevin
SAP Concur Community Manager
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junhwanp
Occasional Member - Level 1

Hi. @KevinD 

I see. Your answer is not a proper answer to my question.

Despite the approval, the money is not being deposited into my account.

Who should I ask for help?

 

KevinD
Community Manager
Community Manager

@junhwanp either someone in your Finance, Accounting or Payroll department. They are usually the departments that handle payments. 


Thank you,
Kevin
SAP Concur Community Manager
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Solution
junhwanp
Occasional Member - Level 1

It has been confirmed that it has been delayed due to internal problems in the company. Thank you