Expense report

[dgoutou]

Hello,

I submitted an expense report, which was approved, though when I am about to print the report with the barcode, the total amount stated is 0€.

Can you please help me to solve it?

thank you

BR, Despina 

[dgoutou]

@KevinD  could you kindly help me on that?

thank you very much

BR, Despina 

[KevinD]

@dgoutou I looked at your expense reports and I don't see any with a zero amount. Which expense report are you referring to? 

[dgoutou]

@Kevin it's this one:  Report key: 1996750.

When I chose the option --> "print report with barcode",  the total amount in the prefilled report is 0€ and not 140€

How can we fix it?

thank you 

[dgoutou]

@KevinD  and the report ID is: 4EA658CF74EF40A2B7F5

[KevinD]

@dgoutou you don't have any expenses added to this report. That is why the amount is zero. Here is a screenshot of your report:

[dgoutou]

hello!

Yes, found the solution, thank you @KevinD 

BR, Despina 

[KevinD]

@dgoutou if you scroll down to the section on the print window labeled Company Disbursements, you will see that the total of EUR140.00 is there. See my screenshot below and the highlighted area. The zero amounts listed on this window, do not apply to you or this report. 

[dgoutou]

@KevinD  this is what I see, everything is "0€ ": 

Could you kindly print screen what you see from your side once again by adding the barcode as well?

Thank you very much!

BR, Despina