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I have an employee that only has a credit on her expense report. The charge that is being credited is in a previous month and has already been processed. Because this is the only item on her expense report, it will not allow her to submit it. Would I have her delete the report which will send the transaction back to her available expenses and then as admin, I go in and hide the transaction?
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@twheeler hello there. What you mentioned is certainly a great option. The only other option is for her to wait until she has other company card transactions to put on the report that currently has the credit.
I think your proposed option of hiding will be quicker though. 🙂
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Hi @twheeler if you have company paid corp cards, you can also amend the rules, so reports with just credits (or negative sum) are possible to be submitted as well. We use that option in my company. Just suggesting 🙂