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FredR
Occasional Member - Level 1

Expense report submitted on 8/4/2021 still showing "pending external validation" is this typical?

 
1 Solution
Solution
KevinD
Community Manager
Community Manager

@FredR Great question. The answer is Yes. External Validation is a workflow step incorporated by your company and this step actually happens outside of the SAP Concur system, so it does prolong the approval workflow. I don't know what your company's turnaround time is for external validations. At this point, there isn't anything you can do but wait for the validation to happen. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Solution
KevinD
Community Manager
Community Manager

@FredR Great question. The answer is Yes. External Validation is a workflow step incorporated by your company and this step actually happens outside of the SAP Concur system, so it does prolong the approval workflow. I don't know what your company's turnaround time is for external validations. At this point, there isn't anything you can do but wait for the validation to happen. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post