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@FredR Great question. The answer is Yes. External Validation is a workflow step incorporated by your company and this step actually happens outside of the SAP Concur system, so it does prolong the approval workflow. I don't know what your company's turnaround time is for external validations. At this point, there isn't anything you can do but wait for the validation to happen.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@FredR Great question. The answer is Yes. External Validation is a workflow step incorporated by your company and this step actually happens outside of the SAP Concur system, so it does prolong the approval workflow. I don't know what your company's turnaround time is for external validations. At this point, there isn't anything you can do but wait for the validation to happen.