Expense report sent back

[Kelleherj1]

Good morning, all.

I have had an expense report sent back multiple times. there are some personal expenses on it, that I have reimbursed and sent copies of bank statement with the credits from my bank. Yet it still comes back saying it can't be processed, until all personal expenses have been paid.

Any thoughts on what I need to do? I am getting very frustrated at this point. Thanks in advance

[KevinD]

@Kelleherj1 just so I'm clear, all the transactions on this expense report that are PNC Visa marked as personal have been paid by your to the card issuer, correct?

If so, I would reach out to the person who sent it back and let them know you have paid the expenses. I would also ask them to clarify why they returned the report when you clearly provided proof of payment for these expenses. 

[Kelleherj1]

Hey Kevin,

Yes all have been paid, I will reach out and see what extra clarification I can get.

Thank you