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Occasional Member - Level 2

Expense report posted, paid and then re-edited and sent for payment

We have a problem with Concur report . After the end of July, the report was posted and paid, but due to incorrect  information sent from SAP FI, it was available for re-editing all the time. The user, not expecting this, went into the report and changed the data - policies, expenses, etc. Now the same report in Concur has been re-approved with new data and we don't know what to do with it. Recreating it in its original form will be very difficult. If we republish it in its current form (I don't know if the system will allow it) and do an undo, the data in FI and Concur will not match. From the SAP system, two payment information went into Concur - one for PLN 99.5 and the other for PLN 0, and this may have caused the report to not close. SAP Concur documentation does not describe such a case, so this is more of a problem on the feedback side from SAP FI. Unfortunately, we will not be able to reproduce such a case on the test environment.

Community Manager
Community Manager

@bytomagn I'm sending you a private message regarding this.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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