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Occasional Member - Level 1

Expense report not approved

I have an employee who has attempted multiple times to submit an expense report, but can't get approved apparently because the transactions have aged over 60 days. I checked her transaction and they were all proper transactions. And yes, we tried to submit these transactions even before the 60 day mark passed. Is there a way, as her manager, that I can help get her expense report approved so that our company can pay her card balance?

Community Manager
Community Manager

@bgpayne23 When trying to submit the report, is the user receiving a red exception/alert stating the transactions cannot be submitted? 


Also, if you could send me a private message with the name of the employee, I'd like to take a look. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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