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osamad
New Member - Level 1

Expense report approved but still not paid

My expense report was approved and status is "sent for payment" since 21/7 so it has been more than two weeks and I still did not recieve the money in my bank account 

how can I escalate this or speed the process up? 

1 REPLY 1
KevinD
Community Manager
Community Manager

@osamad reimbursement payment issues will need to be handled internally by someone at your company. I suggest reaching out to one of the following departments at your company:

Finance

Accounting

Payroll/HR

These departments are usually the ones in charge of reimbursements.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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