Expense reimbursement

[shobhaRBC]

Hi team - We closed a business WiFi account and there is an expense report with a negative amount. Since this is not something that was paid by the corporate card, how should I handle it? I tried to submit it as is but get an error that I cannot submit a negative value. Should I leave it as as ignore or is there any other way to submit it? Attached a snippet for reference.

Thanks

[carmel_rochon · Accepted solution]

Hi!

That error code is something you/your admin can temporarily disable using the following path:

1) Go to Administration > Expense > Audit Rules
2) Locate the rule with exception code NEGEERPT or NEGCCRPT and click on it to select it
3) Click Deactivate (do not click Remove)

4) If needed, you can reactivate the rule after the report is submitted

If that's not a possibility, I used to just add a dummy expense line with the exact amount negative so the report would end up being $0.00. I would use our expense type "Credit Card Fees", and then I would name it something like "Report Balancing" and leave a note on how Concur won't let me submit a negative balance report. 

Hope this helps! 

[RobinN]

@carmel_rochon  Based on step #2 in your list, I'm going to assume that you are on the Professional version of Concur.  As a former user of Professional, but current user of Standard, I think I can create this audit rule in my version but I don't have these exception codes available to me.  Would you be able to copy/paste the Concur wording that goes with each of these exception codes so I can see if I should add one or both of them?

@shobhaRBC  Would you be able to share the audit rule/exception code pairings that produce the two block alerts that are showing in the screen shot you added to this case?

[KevinD]

@shobhaRBC you can also wait for more card transactions to come in that total more than the negative amount. Add them to this report to make the total amount more than zero.