cancel
Showing results for 
Search instead for 
Did you mean: 
HeikoFischer
Occasional Member - Level 1

Expense payment type: "Pendent card transaction"

Expense payment type: "Pendent card transaction" does not convert into "Corporate card CP" despite bank booking 9 days ago and despite other bookings got converted meanwhile, is there a way to expedite conversion?

1 Solution
Solution
KevinD
Community Manager
Community Manager

@HeikoFischer check your Available Expenses and all your expense reports (even previously submitted) to see if there is a transaction that matches this pending item. 


If there is, which I suspect there is, if it is already submitted, then you can delete the Pending item. If it is not submitted, then add it to the same report where the Pending item is sitting. It should then match or you can match it manually. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

2 REPLIES 2
DeanR
Frequent Member - Level 1

@HeikoFischer 

Technically, the Payment Type for the existing expense doesn't "convert".  What happens is the expense that is 'Pending Card Transaction' gets matched to the corporate card transaction when that arrives via the bank feed, and the combined entry gets assigned with the corporate card Payment Type ("Corporate card CP" in your site's configuration).

 

If the matching doesn't happen automatically then you can do it manually by selecting the two expenses and clicking the 'Combine' button.  This can be done when either both expenses are in Available Expenses, or both on the same Report.  It can't be done if one is in Available Expenses and the other is on a Report.

Solution
KevinD
Community Manager
Community Manager

@HeikoFischer check your Available Expenses and all your expense reports (even previously submitted) to see if there is a transaction that matches this pending item. 


If there is, which I suspect there is, if it is already submitted, then you can delete the Pending item. If it is not submitted, then add it to the same report where the Pending item is sitting. It should then match or you can match it manually. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.