Expense entries aren't getting filled up

[pvkprasad2308]

I started travelling again from last week and I am submitting my 1st expense report post pandemic. Previously, when we took an image of the expense report the app would read the date , the amount etc automatically and I would have to do minimal entries to add the expense to the expense report. That feature is no longer available? Is there a different way to access that feature?

[NTS]

Hi @pvkprasad2308 ,

If you are using Concur mobile APP, check if at the bottom "blue ribbon" of the APP you have Expenseit or Receipt.

If it's Expenseit it should read and fill the amount, date... if it's Receipt you will need to enable Expense it.

1. At the top left hand, select the three dots.
2. Go to Settings.
3. Enable Expense it.

Hope it helps

[KevinD]

@pvkprasad2308 did @NTS instructions help you? Please let us know if you were able to get it working.