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CvA
Occasional Member - Level 1

Expense coming in as Out of Pocket although paid by company creditcard (no pincode requested)

During recent travel I noticed multiple times payments went thru without presenting the pincode (Company credit card).

These payment now show up in Concur as "Out of Pocket" which I can't change.

I can't process expenses as it would trigger a payment to myself which isn't correct.

 

How can I change the status code? (no out of pocket)?

 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@CvA which items are you referring to in your Available Expense?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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CvA
Occasional Member - Level 1

Hi Kevin,

 

Indeed, it's about the expenses showing up in my "Available Expense" section.

 

Regards,

Cor.