Expense approved, but money is not deposited yet

[nikhilw705]

My Expense Claim is approved and payment status is showing "Payment Confirmed", the status was updated to "Payment confirmed" on 28-Nov-2021 but still money is not deposited to my account. Can anybody help me what to do now? to whom should I contact ?  

[yandri]

I have the same issue!  One of my clients has expenses from October as well as November that show 'Payment Confirmed,' however, the funds have yet to be applied to her Amex Corporate Card.  I tried contacting someone via the AskHR Slack Channel, however, no one actually seems to be monitoring the channel.....if they are, then they're ignoring the issue as 3 other people replied to my Slack thread that their clients are also having the same issue.  Who can speak with about getting this looked into - and corrected - as quickly as possible so that these IBM executives don't start incurring late fees because funds Concur is showing as being paid are not posting to their Corporate cards in a timely manner.

[KevinD · Accepted solution]

@nikhilw705 sending you a private message here on the community with a name of someone to contact.

[mpolania]

I have the same Issue. My expense report got approved, then status changed to paid but I have not received my deposit.  Please help

[KevinD]

@mpolania please read this post: https://community.concur.com/t5/Concur-Expense/Have-you-not-received-your-reimbursement-payment-If-s...

[jessicatrippe]

I am experiencing the same problem. My report has been approved and payment status shows that it should have hit my bank account on 8.24 but I have yet to receive it. Can anyone help?