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Occasional Member - Level 1

Expense User Issue ;URGENT PLEASE HELP

Hello all, 


My client has a budget of $2000. So far he has used $1500. 


Yesterday I saw that he added a $700 expense which would put him over budget. 


My thing is that the system should not have allowed him to even submit that $700 expense. That is the agreement we had with SAP Concur. Even if there are submitted expenses that have not been approved, he should have been able to submit that expense. 


Can someone please tell me if there is a way to fix this issue?

Community Manager
Community Manager

@apatel2196 from the description you provided, you should be able to prevent submission. However, it depends on how the system is configured. 


Can you send me a private message of the user who submitted the $700 expense please? That way I can take a look at what was submitted and how your site is configured for Budget.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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