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aaimes
Occasional Member - Level 1

Expense Report on Old Company Card

I cancelled my previous company card for a transaction that was not made by myself. The expense was removed from my Concur account, but for some reason has come back. Anyone have an idea why this would happen or what next steps I need to take? 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@aaimes I've not come across this before. What you could do is add it to a report then mark it as personal by checking the Personal Expense (do not reimburse) checkbox. Use the comment field to explain the issue. This will get it out of your available expenses, but you won't be reimbursed for it.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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BLopez
Occasional Member - Level 3

Hi.  Is the amount a debit or credit.  You may have received a credit from the bank for the erroneous charge, or it may have been reversed by the merchant.....??