Expense Report Returned

[s007rrt]

Hello, 

New user with Concur Expense. My 1st expense report was returned. Any suggestions on what I need to fix would be helpful. 

Thank you.

Approval Status Set To		Sent Back to User
Payment Status Set To		Not Paid
Approver's Comments
::*ERROR* Transaction date 10-FEB-2023 is not in an open accounting period for chart C.::::*ERROR* Transaction date 10-FEB-2023 is not in an open accounting period for chart C.::::*ERROR* Transaction date 10-FEB-2023 is not in an open accounting period for chart C.::

[Munari_alEXPert · Accepted solution]

dear @s007rrt 

It could be that your company has a requirement to send specific expenses by an accounting period that is actually open. E.g. now we are in March and the company won't accept expenses from previous months. I can't say if there is a fiscal reason behind this, as I don't know if related to a specific expense type OR a general policy rule, which seems a bit too strict.  If I were you, I would contact the department that manage expenses and the Concur system to verify OR you might take a full screenshot of your  expenses showing the yellow and red flag warnings, so we might be able to also see if there are other explanation. 

[KevinD]

@s007rrt that reason for being sent back is specific to your company. I suggest asking your direct manager about this.