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Khuuka
Occasional Member - Level 1

Expense Report Rejection/Return Rate

Hello everyone

 

Is anyone able to share what the average rate for returing expense reports to traveler for correction?  And what are the top primary 3 reasons for the returns.  Thank you

4 REPLIES 4
JessicaL
Frequent Member - Level 1

For expense report returns, some of the common reasons I have seen are duplicate transactions, mistake in the receipt (wrong one, blurry picture, date cut off, etc) or purchase against policy. Hope that helps.

Cheers,

 

Jessica
Travel and Expense System Administrator
Khuuka
Occasional Member - Level 1

Hi Jessica

 

Thank you for information.  Also, would you be able to provide the rate of return?

 

rohanpatil
Super User
Super User

Hello @Khuuka,

 

Were you able to get some insights. We have the same questions popping up within our organization. It would be helpful if you can share your findings. Thank you.

 

Best regards,

Rohan

Best regards / Mit freundlichen Grüssen,

Rohan Patil
SAP Concur Community enthusiast
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arivill
Occasional Member - Level 1

We have the same request from audit.  Does anybody have a custom report built for this?