Re: Expense Report Rejection/Return Rate

Khuuka · ‎Feb 4, 2021

Hello everyone

Is anyone able to share what the average rate for returing expense reports to traveler for correction? And what are the top primary 3 reasons for the returns. Thank you

JessicaL · ‎Feb 4, 2021

For expense report returns, some of the common reasons I have seen are duplicate transactions, mistake in the receipt (wrong one, blurry picture, date cut off, etc) or purchase against policy. Hope that helps.

Cheers,

Jessica
Travel and Expense System Administrator

Khuuka · ‎Feb 4, 2021

Hi Jessica

Thank you for information. Also, would you be able to provide the rate of return?

rohanpatil · ‎Oct 1, 2021

Hello @Khuuka,

Were you able to get some insights. We have the same questions popping up within our organization. It would be helpful if you can share your findings. Thank you.

Best regards,

Rohan

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Best regards,
Rohan
Fellow Concur Site Administrator
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