@Gunny hello there. Here on this Community the closest to getting to "talk" to a live person is by posting your question/issue here. I'll do my best provide an answer. I'm pretty good at providing help. Of course I need to hear your question first.
Live help depends on if your company has opted into our User Support Desk service. To see if you have this, sign in to SAP Concur, click Help in the upper right corner and see if there is a Contact Support option. If not, then I'm your next best option.
Thank you,
Kevin Dorsey
SAP Concur Community Manager
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