Hi, Greg.
Most of the community are users or administrators of expense and do not have access to your company's administration.
This is might be something you should contact your local administrator. They have been trained to handle this type of situation. If the administrator can not resolve the issue, then a support case with Concur should be open to view at the expense report "back office".
You can also look at the audit trail or timeline (depending on if you are using NextGen or not) to see in what phase of the expense report is in.
Perhaps @Kevin can reach out to you for more information.
Good luck!
Regards,
Maria Steen
