Expense Payment Type

[hellwigf]

All of my expense charges on company credit card showing up in Concur under Payment Type as "Out-of-Pocket".  There are no other Payment Types available to select.  This is an error.  All of these expenses were purchased using company credit card.  How do I correct this?

[KevinD]

@hellwigf looks like your issue is resolved as I can see your expense report is submitted. What did you find to be the resolution? 

[ooecc24]

I am also experiencing this issue. What is the solution?

[KevinD]

@ooecc24 are you referring to the list of expenses pictured below? Those are the only items I see in your profile listed as Out of Pocket. If so, my guess is the credit card charges for these expenses have not uploaded into your profile yet. It usually takes on average three business days for card charges to show up. Once the card charges come in, they should match to these items and the payment type will update to your MasterCard. For now, just leave these items where they are.

[APhillips77]

I am currently having this issue with employees expense reports. All the expenses are purchased with AMEX, but a few of them default to Out of Pocket and then you cannot change the payment type.