Expense Group ID

[BTURNER01]

We have added a new company code to our Concur profile under list management.  In doing so, it should be linked to our MX Expense Group ID within Concur, like the other company codes for Mexico.  However, we are noticing that our email reminders and audit rules are working for the MX expense group ID minus the employees under the new company code.  Any suggestions?  THANKS!

[AnnaDizo]

Hi @BTURNER01 ,

Thank you for reaching out.

The issue raised needs further investigation as we need to check your current configuration. It seems that there might be an incorrect set up for your Group Configuration. Kindly open a support case so the correct team can better assist you with the current set up and what needs to be changed in case.

Regards,

AnnaDizo

[BTURNER01]

Thank you for the response. We found the issue - the wrong card account was being pulled for the expense group.  This has now been resolved. THANKS!