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New Member - Level 1

Expense Cannot Be Submitted Until It Is Matched To An Imported Card Transaction

Hello...I am getting the error "Expense cannot be submitted until it is matched to an imported card transaction" for airfare booked via concur in September.  Not sure why it didn't post as a regular charge via my corporate credit card when it was booked.  There are not other expenses in my account to match it to.

Any advice on how to clear the error?

Thank you.

Community Manager
Community Manager

@dinsmorej best thing to do is either check with your Travel Agency or your finance department. I do see the charge was made on the card that is listed on your profile, so it should have uploaded into your Available Expenses. This will need to be handled internally at your company. Wish I could be of help, but I don't have access to credit card transaction files. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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