Exceptional Commute Cost Expense

[CoraF]

I have two expense for personal car use, I submitted on the form, but it keeps saying "Please see that this is claimed only for exceptional commute cost outside the normal schedule."  Has anyone else had this problem?

[Vizag123]

Hi Cora,

Message is purely specific to your CONCUR SITE, request you to contact your internal CONCUR IT Team on how to correct this before it allows to save & submit.

[JessicaL]

Hello,

If you do not know who your Concur Administrator is, I would recommend reaching out to your manager, finance or IT. They should be able to point you in the correct direction. The users on this forum do not have access to your site specifically.

Best,

[Nancyagfa]

If the error message is a yellow triangle, read the warning and if it requires a comment or other info add that and submit.  If it is a red exclamation point, that report won't submit as there is an audit rule your company has in place to stop this amount on the reimbursement request.  You need to contact your admin or look at your policy to understand the limits for this type of charge.

[KevinD · Accepted solution]

@CoraF did you get this issue figured out? From your description, it sounds like a Yellow flag exception message giving you a reminder about mileage expenses, but not something that would prevent submission. Without seeing the actual error though, I can only speculate.