Everything says Due to Employee

[TishaRein]

Hello,

All of my expense reports are saying the total amount is due to employee ( not just what really is) . Is there a know issue or something I need to change?

[dlamont]

Hi TishaRein,

The Total Amount and Total Requested Amounts include everything on the report.  To see what is actually payable to you, go to the Details Tab, Report Totals.

[TishaRein]

Something in mine is not working right though - the Entire amount is trying to come to me and not back on the card . 

[dlamont]

TishRein,

Check the Payment Type for the expense lines, if they say Cash / Out of Pocket then they were entered for reimbursement to you.  Were the expenses paid with a company issued credit card that the company pays?  The Payment Type should reflect this, IF they were a company imported transaction, then you would see a transaction in your Available Expenses.  The "transaction" must be included with the expense for the system to know the payment is not Cash.  So you see any of these in your Available Expenses?

[KevinD]

@TishaRein I looked up the AMEX US T&E payment type in your company's site. It is listed as an IBIP card. This stands for Individual Billed/Individual Paid. So, it appears your company is sending you the funds to pay off the card. That is why it says Amount Due Employee. 

[TishaRein]

Thank you Kevin,

Where do I change that as it is incorrect and has never before been handled in this manner. Also, my approving manager mentioned some of my colleagues are experiencing the same problem and none of us know how to fix it.  Any guidance is much appreciated!!

[KevinD]

@TishaRein that isn't anything you would have access to change. You'll need to talk to the team at your company in charge of assigning company cards.